Refund policy

Refund & Return Policy

We want you to love your purchase. If you are not satisfied, you may request a refund within 14 days of delivery.

Eligibility:
• Item must be unused and in original condition
• Returns must be requested via email with proof of purchase
• Shipping fees are non-refundable

Non-returnable items:
• Sale items
• Used or damaged items caused by the customer

Refund Process:
Once your return is approved, your refund will be processed back to your original payment method within 3–7 business days.

To start a return:
Email us at buildxhelp@gmail.com with order number, name, and photos (if damaged item).